During Your Stay

Here is everything you may need to know for your stay. If you have any additional questions, please contact us.

starter supply of bath bar soap (hotel size), dishwasher soap, toilet paper, paper towels, trash bags, etc. is also included. You may need to bring or purchase additional quantities, depending on the number of people in your party and the length of stay.

We clean the cabin and make all beds prior to your arrival. We don’t provide daily maid service and we ask you to launder towels, etc. as needed during your stay. You don’t have to wash towels or bed linen prior to departure. While we supply plenty of towels, you may want to bring a beach towel for hot tub & swimming pool use.

Please see our “Amenities” page for more information.

What is Not Supplied
Charcoal for grill Kindling or Fire Starter
Crib or High Chair Extra Blankets
Coffee Filters, Coffee or KCups Condiments and Spices
Plastic Wrap or Aluminum Foil Any type of food item

Hot Tub: We drain, sanitize, refill and replenish chemicals in the hot tub prior to your arrival. Never sit or stand on the hot tub cover – it will not support even a child’s weight. You will be charged a minimum of $400.00 if you break the cover. Keep the cover closed when not in use to keep the tub hot. Do not use bath oil or bubble bath in the hot tub. This will require repairs, which will be billed to your credit card or against your security deposit.

Swimming pool: The swimming pool is cleaned and serviced prior to your arrival.  The pool temperature is set between 80 and 85 degrees.  Please ensure the pool cover is closed when not in use to keep the heat in.

Sauna
(Information coming soon.)

Fireplace: Our cabin is equipped with a gas fireplace. You are responsible for damages caused by your use of the fireplace.

Television, Telephone, Internet, and Mail: Our cabin has XFINITY (Comcast) Digital Cable TV with about 130 channels and about 45 music channels, but no premium or pay-per-view channels. Please do not change television or DVD wiring to facilitate the use of games, etc. We provide broadband wireless Internet access. Guests accept all responsibilities for use of the Internet through our wireless connection. You will be given the password for our Internet connection with your check-in information, and it is also posted in the cabin. There is no mail service to our cabin, but you can get overnight delivery if you are willing to remain at the cabin to wait for your package. Delivery times may not be as specified by the carrier. We also provide Alexa for your convenience.

Conduct: Our cabin is located in an area where there are permanent residents as well as other vacationers. Please be considerate and courteous. We expect you to have fun, but please keep noise to a minimum during early mornings and late evenings, especially on the deck area. We do not allow parties or large gatherings, and no more than the maximum number of guests listed may be in the cabin without our express written permission. Our cabin is our second home, so please treat it with respect.

Trash: We have a bear-proof trash bin at our cabin for a reason. Please do not leave trash outside the cabin unless it is placed securely in the bin. You are responsible for clean-up if a bear gets into the trash. Please do not throw trash off the decks. We usually make trash pickups at the end of your stay. For stays of longer than five days, you may call for an extra pickup (phone number is located in the cabin).

Insects, Pests, and Bears: Though a professional pest control company regularly treats our cabin, please remember that you’re in the mountains. Ladybugs, wasps, spiders, other insects — and bears — visit our cabin. Remember, bears are wild animals. Never try to get close to them or feed them. They will attack!

Maintenance: We do everything possible to keep all equipment in good working order. But we can’t guarantee that all appliances, hot tub, hot water heaters, fireplace, TVs and other equipment, etc. will work 100% of the time. We will try to correct all deficiencies as soon as possible during normal business hours. Please notify us of any existing damage upon your arrival. Report all maintenance problems by calling the appropriate phone number located in the cabin. In the event we must perform maintenance during your stay, we will try not to inconvenience you.

Utility Services: We don’t control cable, telephone, electric and water services, so we can’t guarantee their 100% service, and can’t provide refunds for an interruption in service.

When You Leave: In order to provide all our guests with the most efficient service, we ask that you help us when you leave by doing the following:
• Place all used linens and towels in a pile. 
• Run the dishwasher with all your dirty dishes and put the clean dishes away.

• Be sure you haven’t left any food in the house – check cabinets and the refrigerator.
• Close and lock all windows and doors.
• Turn off all lights, electronics, and appliances.
• Ensure pool cover is closed.
• If any items need repair or maintenance, please send an email to Kim@SmokiesRentDirect.com.